Terms of Service

Effective date: 26 September 2026 Last updated: 26 September 2026

These Terms of Service ("Terms") govern your access to and use of Diehard Trader (the "Service"), operated by Ask AI Trade, the trade name of Sandeep Pradhan (Proprietorship), GSTIN 22EDBPP3910E2Z1, Ext-71, Capital Homes Road, Sardhoo, Raipur, Chhattisgarh 492014, India ("we", "us", "our") via the website diehardtrader.com and any associated software, including the MetaTrader 5 expert advisor ("EA") we provide.

By creating an account, installing the EA, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. What the Service is — and is not

The Service is an alert-forwarding tool. It receives webhook alerts that you configure in third-party charting platforms (such as TradingView) and forwards them to one or more MetaTrader 5 ("MT5") terminals that you operate, where the EA executes orders against your broker account.

We are not, and do not act as:

a broker, dealer, exchange, or market maker;
an investment adviser, financial planner, or portfolio manager;
a provider of trading signals, strategies, or recommendations;
a fiduciary of any kind.

We do not generate trade ideas, do not select instruments, do not size positions, and do not place orders on our own initiative. Every alert that flows through the Service originates from a strategy, indicator, or alert rule that you configure, and is executed against a broker account that you open and fund directly with a regulated broker of your choice. We have no relationship with your broker.

2. Eligibility

To use the Service, you must:

be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater);
have the legal capacity to enter into a binding contract;
not be barred from receiving services under the laws of India or your country of residence;
comply with all sanctions and export-control laws applicable to you.

You are responsible for ensuring that automated trading is lawful where you live and that your broker permits the use of third-party EAs on your account.

3. Accounts

You must provide accurate information when registering and keep your credentials confidential. You are responsible for all activity under your account, including activity by anyone you authorise. Notify us immediately at [email protected] if you suspect unauthorised access.

We may suspend or terminate accounts that we reasonably believe are being used in violation of these Terms, applicable law, or in a way that risks harm to other users or the Service.

4. Licence to use the Service

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to:

access the Service via the dashboard at diehardtrader.com;
install and run the EA on MT5 terminals you control, solely to receive and execute your own alerts routed through your own account.

You may not:

resell, sublicense, rent, lease, or share access to the Service or your account credentials;
copy, decompile, reverse-engineer, or attempt to derive the source code of the EA or the backend, except to the extent applicable law expressly permits;
use the Service to send alerts on behalf of clients in a way that would constitute regulated investment advice or portfolio management without holding the licences required in your jurisdiction;
circumvent any rate limit, authentication, signing, or other technical control.

5. Subscriptions, billing, and cancellation

The Service is offered on a monthly or yearly subscription. Fees, payment methods, and billing currency are shown on the billing page at checkout.

Payments are processed by third-party providers (currently Razorpay and PayPal). Prices are in US dollars. Your payment data is handled by them under their own terms and privacy policies. We never see or store full card or bank details.
Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled.
Free trial. New accounts get a 7-day free trial with no card required.
Cancellation. You may cancel at any time from the billing page in your dashboard. Cancellation takes effect at the end of the current paid period; you retain access until then.
Refunds. Payments are non-refundable, except in the cases set out in our Cancellation & Refund Policy (such as a duplicate charge) or where mandatory consumer-protection law requires one.
Failed payments. If a renewal payment fails, we may retry or suspend the Service. Repeated failure may result in account termination.
Price changes. We may change subscription prices on at least 14 days' written notice to your registered email. Changes apply from your next renewal — never mid-period. If you do not accept the new price, cancel before renewal.
Taxes. Prices are exclusive of any applicable taxes, duties, or levies, which you are responsible for paying.

6. Acceptable use

You agree not to:

use the Service for any unlawful purpose, including market manipulation, wash trading, layering, spoofing, insider dealing, or trading on a broker account that is not your own without that account-holder's consent;
use the Service to facilitate money laundering, sanctions evasion, or terrorism financing;
send alerts at a volume designed to overload the backend, the EA, or any broker;
attempt to gain unauthorised access to other users' data, the backend, the dashboard, or any underlying infrastructure;
introduce malware, scrape protected endpoints, or run security testing against the Service without our prior written consent.

We may investigate and take any action we consider appropriate, including suspension, termination, and reporting to authorities.

7. Trading risk — read carefully

Trading leveraged products such as forex, contracts for difference (CFDs), futures, options, cryptocurrencies, and other margined instruments carries a high level of risk and may not be suitable for all investors. You can lose some or all of your invested capital, and in some cases more than your initial deposit. Past performance is not indicative of future results. No representation is made that any account will or is likely to achieve profits or losses similar to those discussed in any material, demo, backtest, or marketing.

You acknowledge and agree that:

You alone are responsible for every trade placed on your broker account, including trades executed automatically by the EA in response to alerts you configure. The Service is a passive conduit.
We give no investment, financial, tax, or legal advice. Nothing on the website, in the dashboard, in support communications, in tutorials, or in any other material we publish constitutes advice or a recommendation to buy, sell, or hold any instrument.
You must independently evaluate any strategy, indicator, or alert before connecting it to the Service, and you must monitor its behaviour on a demo account first.
Execution is not guaranteed. Alerts may be delayed, dropped, duplicated, reordered, executed at a price worse than expected, or not executed at all due to network latency, internet outage, server failure, MT5 terminal disconnection, broker rejection, insufficient margin, market gap, weekend closure, holiday closure, regulatory halt, or any other cause within or beyond our control.
We are not your broker and have no control over spreads, slippage, swaps, commissions, fills, requotes, partial fills, broker stop-outs, broker insolvency, or any other aspect of order handling on the broker side.
Automated trading can amplify losses as quickly as it can amplify gains. You must keep stop-losses and risk controls active and appropriate to your account size at all times.

If you do not understand these risks, do not use the Service.

8. Disclaimers

To the maximum extent permitted by applicable law, the Service, the EA, the dashboard, the website, all alerts routed through it, all telemetry, all documentation, and all related materials are provided "as is" and "as available", without warranty of any kind, express, implied, statutory, or otherwise. We specifically disclaim all warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, timeliness, uninterrupted operation, security, and freedom from error or harmful component.

We do not warrant that:

the Service will be uninterrupted, error-free, or available at any particular time;
alerts will be transmitted within any specific time or at all;
the Service will be compatible with any particular broker, MT5 build, VPS, or operating system;
the Service is free of bugs, vulnerabilities, or third-party security incidents.

9. Limitation of liability

To the maximum extent permitted by applicable law:

(a) We shall not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of revenue, loss of trading opportunity, loss of goodwill, loss of data, or loss of business, even if we have been advised of the possibility of such damages.

(b) Our total aggregate liability arising out of or relating to the Service, these Terms, or any alert, execution, omission, or interruption, whether in contract, tort (including negligence), statute, or otherwise, shall not exceed the total amount of subscription fees actually paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

(c) The above limitations apply to all claims of every kind, including claims related to trading losses, broker losses, missed opportunities, slippage, server downtime, alert delay, alert loss, alert duplication, data loss, breach, and any other claim of any nature.

(d) Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent any such law applies to you, the above limitations apply only to the maximum extent permitted by that law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ask AI Trade and its operators, employees, contractors, and agents from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with:

your use of the Service;
any trade placed on your broker account, whether or not automated;
your breach of these Terms or any applicable law;
your infringement of any third-party right;
any alert you configure, send, or cause to be sent through the Service.

11. Intellectual property

All intellectual property rights in the Service — including the dashboard, the EA, the backend code, the documentation, the branding, the logos, the websites, and all derivatives — remain the sole property of Ask AI Trade and its licensors. Nothing in these Terms transfers any of those rights to you. Feedback you provide may be used by us without obligation or compensation.

12. Third-party services

The Service interoperates with, and relies on, third-party services — including charting platforms (TradingView and others), brokers, MT5, Razorpay, PayPal, and hosting/network providers. We are not responsible for those services, their availability, their terms, their fees, or their conduct. Your relationship with any service you choose to use is governed by their own agreements with you.

13. Termination

You may terminate by cancelling your subscription and closing your account at any time.

We may suspend or terminate your access at any time, with or without notice, if:

you breach these Terms;
you fail to pay any fee when due;
we reasonably believe your activity is unlawful, harmful, abusive, fraudulent, or risks harm to other users or the Service;
we are required to do so by law, court order, or competent authority;
we cease offering the Service.

On termination, your licence ends immediately. Sections that by their nature should survive termination — including risk disclosures, disclaimers, limitation of liability, indemnification, intellectual property, governing law, and dispute resolution — will survive.

14. Changes to the Service or these Terms

We may modify or discontinue any part of the Service at any time. We may also update these Terms; the "Last updated" date above will change accordingly. For material changes, we will notify you by email and/or an in-dashboard notice at least 14 days before they take effect. Continued use of the Service after a change indicates acceptance of the updated Terms.

15. Force majeure

We are not liable for any failure or delay in performance caused by events outside our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government action, sanctions, pandemic, fire, flood, earthquake, power failure, internet outage, third-party service outage, broker outage, exchange halt, denial-of-service attack, or telecommunications failure.

16. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them or the Service shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles. The courts at Raipur, Chhattisgarh, India shall have exclusive jurisdiction to settle any such dispute, and you irrevocably submit to that jurisdiction.

17. Miscellaneous

Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign them to a successor in connection with a corporate reorganisation, merger, or sale of substantially all of our assets.
Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms shown at checkout, constitute the entire agreement between you and us regarding the Service and supersede any prior agreement.
Notices to you may be sent by email to your registered address or posted in the dashboard. Notices to us must be sent to [email protected].

18. Contact

Questions about these Terms: [email protected].